Our Policies

  • Cleaning

    Brothers Services provide cleaning and support services to various commercial and residential properties across London, Southampton and Bournemouth.

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  • Facilities

    Our emphasis on communication and partnership means we understand our clients and their unique needs. No matter how big and complex we can...

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  • Maintenance

    Brothers Services have developed and extended its portfolio of capabilities and resources to include associated disciplines to now offer...

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Our Policies

 

Environmental Policy Statement

Brothers Services is committed to protecting the environment, both now and for the future.

We have internal regulation to only purchase recycled or paper products from sustainable sources and are updated regularly from studies carried out on the environmental impact of paper products, electric dryers, chemical usage and disposal of chemicals.

We do provide to our operators proper training for the use and disposal of the chemicals and other material. It is our believe that only through education we can guarantee a protected environment for the future generation.

Quality Control Policy Statement

Our Mission is to:

  • Understand our markets and customer needs and expectations and continuously improve our service to facilitate growth
  • Learn and implement our technology and infrastructure continuously in order that we may offer the latest available solution to meet our customers’ expectations and the ever changing demands of the market place
  • Provide a cost effective service for our clients with monthly feed back to constantly maximise the value of our service
  • Ensure that when complaints are received, they are dealt within 24 hours and to eliminate the root cause and prevent recurrence
  • Maintain a healthy constructive work environment that enables personnel to produce optimal output

Health and Safety Policy Statement

At Brothers Services we pride ourselves with our care to Health and Safety and our target is to provide and maintain a safe and healthy working environment for all our employees and to those who may be affected by our contractual duties.

To ensure our operators bring to site the best of this policy we provide training and keep them up-to-dated with the latest legislation.

Equal Opportunities Policy Statement

The aim of the Equal Opportunities Policy is to ensure that no present or future employees or job applicant receives less favourable treatment on the grounds of race, colour, religion, ethnic, nationality, sex, marital status, sexuality, disability or is disadvantaged by any conditons or requirement which cannot be shown to be necessary.

Confidentiality Policy Statement

The Human Rights Act 1998 guarantees respect for a person’s private and family life, home, work and correspondence. The Data Protection Act 1998 (DPA) concerns personal information, which includes facts and opinions about an individual, which might identify them.

As part of Brothers commitment to this Policy we ask our staff before undertaken a particular job to sign a Confidentiality Agreement. Brothers Services Ltd provides full copies of all policies at the start of a new contract.

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